Whichever way
you reach us,
a person answers.

Four ways to reach the clinic. None of them is an automated system, and none of them asks you for clinical information before you have spoken to someone.

Reception at Lavora Clinic, Jumeirah
01 Request an Appointment

Four fields.
Nothing clinical.

We ask only for what is needed to arrange the next step. Clinical information is discussed with your physician, not collected through a website.

Your request is not a confirmed appointment until a coordinator has spoken with you.

You do not need a referral, and you do not need to know which specialty you need before getting in touch.
03 What Happens Next

From request
to consultation.

The same four steps whichever channel you start from.

  1. Choose how to start

    From any page — book, WhatsApp or call. All three reach the same coordination team.

  2. Tell us the specialty or concern

    If you are not sure which specialty you need, describe the concern and we will direct you correctly.

  3. Basic details only

    Name, contact number and preferred time. Nothing clinical is asked of you in a form.

  4. A person confirms

    A coordinator contacts you to confirm the appointment, the consultant and what to expect on the day.

04 Insurance & Fees

What it costs,
and what is covered.

Answered before you book rather than at the desk afterwards.

Do you accept insurance?

Some services are covered by some providers and some are not, and it depends on your policy rather than on us. Tell your coordinator who you are insured with when you book and they will tell you where you stand before your appointment, not after it.

Do I need a referral?

No. You can book directly with any of our six specialties. If you are not sure which one you need, a coordinator will direct you.

What does a consultation cost?

Consultation fees vary by specialty and by consultant. The fee is confirmed when you book, so there is no uncertainty on the day.

Will I be charged for investigations I did not agree to?

No. Any investigation is explained and its cost confirmed before it is arranged. Nothing is treated or tested on a first visit without discussion.

05 Visiting

Jumeirah,
Dubai.

The clinic is in Jumeirah, with private parking and discreet patient routing. Full address and directions are confirmed by your coordinator when your appointment is booked.

Location
Jumeirah, Dubai
Licensing
DHA licensed, physician-led
Referral
Not required for any specialty
Parking
Private, on site